SMS OPT-IN / ATLANTISSYNC
How customers opt in to text messages
AtlantisSync, operated by LaunchPad TX, LLC, is field-service software used by service businesses. Every opt-in starts with the customer contacting the business themselves, by calling, visiting, or sending a request, and giving their own mobile number. Nobody is texted from a purchased or imported list. This page shows exactly how the customer then agrees, so it can be reviewed.
01
The customer contacts the business
They call, visit or send a request and give their own mobile number to get service.
02
The customer agrees, or does not
In writing they tick an optional, unchecked-by-default box. By phone or in person, staff read them a required statement. Service happens either way.
03
Only agreed numbers are texted
Staff must record how the customer agreed before any text can be sent. Replying STOP revokes permission at once.
PRODUCTION SCREENSHOT: BOOKING FORM
Exact checkbox text shown next to the phone number: “I agree to receive service, appointment, and payment text messages at this number from AtlantisSync (operated by Launchpad TX, LLC) about my service with this business. Consent is not a condition of purchase. Msg & data rates may apply. Message frequency varies. Reply STOP to opt out, HELP for help. See our Privacy Policy and Terms.”
The box is unchecked by default. It is optional: the customer is created and service is booked whether or not it is checked.
PRODUCTION SCREENSHOT 1: STAFF SCREEN (PHONE / IN-PERSON BOOKING)
When staff record permission for a customer who booked by phone or in person, the screen shows the statement to read aloud and asks how the customer agreed.
Exact statement staff read to the customer: “Do you agree to receive service, appointment, and payment text messages about your service with this business from AtlantisSync, operated by Launchpad TX, LLC? Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for help. Agreeing is not required to get service.”
PRODUCTION SCREENSHOT 2: STAFF CONFIRMS
Staff choose how the customer agreed and confirm they read the statement and the customer agreed. The Record permission button stays disabled until both are done.
Options: “They agreed in person or by phone” or “They agreed in writing (form, email, or text reply).”
Confirmation staff must tick: “I confirm this is accurate: I read the statement above to this customer (or showed it to them in writing) and they agreed. It will be saved with my name and today’s date, and this customer can still opt out at any time by replying STOP.”
OPT-IN BY PHONE OR IN PERSON
When the customer calls or visits the business
The customer starts by calling or walking in and asking for service, and gives their own number. The business’s staff member then asks for permission out loud, using a required statement, and records the answer in AtlantisSync. No text can be sent until that record exists.
1
Staff read a required statement
The screen shows the exact statement to read aloud: who is texting, what kind of messages, that frequency varies, that rates may apply, how to reply STOP or HELP, and that agreeing is not required to get service.
2
Staff record how the customer agreed
They choose either “in person or by phone” or “in writing” and tick a confirmation. The record is saved under the staff member’s name and the date.
3
The customer can stop at any time
Replying STOP revokes permission immediately, and the platform will not text that number again unless the customer opts back in.
PRODUCTION SCREENSHOT 3: THE SAVED RECORD
What gets saved
Each recorded permission shows how and when it was captured on the customer’s Consent tab, for example: “SMS / Text messages · Granted · Agreed in person or by phone · Recorded Oct 7, 2026.” Texts to any number without a recorded permission are blocked, and replying STOP revokes it immediately.
THE PROGRAM
What the messages are. And how to stop them.
Message types
Appointment confirmations and reminders, technician en-route alerts, job-complete notices, invoices with secure payment links, and receipts. No marketing or promotional messages.
Opt out or get help
Reply STOP at any time to unsubscribe. Reply HELP for help, or email support@atlantissync.io.
Rates and frequency
Message frequency varies with your service activity. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.